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*Updated on 19th September

Customer Service

  • How much should I charge for delivery fee?
     

    $7.99 shipping on orders over $175

    $13.99 shipping on orders under $175


    You can check your shipping cost on your payment page.



  • How can I track my delivery?
     

    You are able to send tracking number from us and within 2-4 days of shipment.


    Tracking : https://fastbox.co.kr/kr/index.php



  • Is it possible to change the information?
     

    You can change it before we send your order through our CS center.


    liphop_global@liphop.co.kr


    If the products you ordered are in stock, orders before 12 p.m. on weekdays will be released the next day, so we would appreciate it if you could request them quickly.


  • How long does it take to receive my package?
     


    It will take 7 to 10 days to arrive after shipment.

    (Japan - 4 to 5 Working Days)

     

    If there is a product which is temporarily out of stock among the products you ordered, it will be shipped when it is restocked.


  • How much should I charge for delivery fee?
     
    2021-10-21 22:24:52

    $7.99 shipping on orders over $175

    $13.99 shipping on orders under $175


    You can check your shipping cost on your payment page.



  • How can I track my delivery?
     
    2021-10-21 22:24:18

    You are able to send tracking number from us and within 2-4 days of shipment.


    Tracking : https://fastbox.co.kr/kr/index.php



  • Is it possible to change the information?
     
    2021-10-21 22:23:16

    You can change it before we send your order through our CS center.


    liphop_global@liphop.co.kr


    If the products you ordered are in stock, orders before 12 p.m. on weekdays will be released the next day, so we would appreciate it if you could request them quickly.


  • How long does it take to receive my package?
     
    2021-10-21 22:22:58


    It will take 7 to 10 days to arrive after shipment.

    (Japan - 4 to 5 Working Days)

     

    If there is a product which is temporarily out of stock among the products you ordered, it will be shipped when it is restocked.


Product Review
Title Posted by Date
View Details How much should I charge for delivery fee? 2021-10-21 22:24:52
View Details How can I track my delivery? 2021-10-21 22:24:18
View Details Is it possible to change the information? 2021-10-21 22:23:16
View Details How long does it take to receive my package? 2021-10-21 22:22:58

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